Workplace Communication

 

 

Leadership Tip of the Month by Ron Jasniowski


 

This is the first part of a three-part series on communication.

 

Numerous studies demonstrate poor communication is the top cause of demotivation in the workplace. Let’s take a look at what the parts of communication are and briefly discuss the first two.

 

1. Message

2. Perception

3. Field of experience

4. Time to process

5. Feedback

6. Receptivity (active listening and acceptance of bad news)

 

1. Message

The way a message is sent, in and of itself, communicates something. If you send a message via postal mail, it may convey this is important, but not urgent. If you call someone, that may communicate this is important and urgent. Make sure the way you send a message doesn't communicate something unintentional.

 

2. Perception

Perception is reality in the eyes of the beholder, whether it is true or not. If you are trying to explain something to someone who feels you are wrong, you have a barrier to your communication. Awareness is key to helping you overcome this barrier. Clues to look for are questions like: Are you sure this will work? Or, will this save time? Once you identified a conflicting perception, you need to address it by demonstrating to the individual that they are important enough for you to take the time to thoroughly explain the message.

 

Most people want e_mail tips to be short and sweet, so we will discuss the others next time.

 

Future issues will provide you with more details on how you can reach the next level of leadership success.

 

You may want to print this and discuss it at your next leadership team meeting.

 

Sub,scribe

If you like this, you'll probably enjoy a free sub,scription to the "Leadership Tip of the Month." Go to the training page and click on the "Sub,scribe" paragraph. You can sub,scribe and unsub,scribe with ease. Your e_mail address will not be abused by us or disclosed to anyone else.

 

Improve Your Next Leadership Retreat!

Ron Jasniowski specializes in training managers and supervisors at in-house training workshops and at leadership retreats around the country about character-based leadership skills. This helps managers develop the untapped potential in employees. Learn more from the services page or con.tact us for more information and a quote.

 

Archive of Past Issues

 


 

Services | Clients & Comments | About Ron | Con.tact Us | Home

 

Integrity Training Institute
888-515-1776 Tel. in USA or 847-398-9084 Tel.

Copyright 2004-2005 Integrity Training Institute

 

XXXXXXXXXXXXX

 

.

Sub,scribe to the “Leadership Tip of the Month.” Free e_mail sub,scription for a monthly leadership tip.

 

View sample

 

Sub,scribe

 

Unsub,scribing is easy. Your e_mail address will not be abused by us or disclosed to anyone else.